Jobs at Alaska Airlines & Horizon Air

Job Information

Alaska Airlines Part-Time Lounge Hospitality Host in New York, New York

WHAT WE'RE ABOUT

We're creating an airline people love. It begins with each Alaska Airlines employee, bringing unique strengths and energy to our work in the air and on the ground. Every day, we go beyond what's expected and reach for the remarkable, together.

YOUR ROLE

Role Summary

The Alaska Lounge Hospitality Host is responsible for setup of food and beverage offerings, lounge cleanliness, and responding to guest needs.

Scope & Complexity

As a member of the Lounge team, this position ensures that the cleanliness and setup of the Lounge meet expected quality standards to provide an exceptional experience for our guests.

Key Duties

  • Leads the setup and restocking of the Lounge complimentary food and beverage stations.

  • Prepares and arranges food; heating required foods to safe levels and ensuring they meet quality standards.

  • Manages the cleanliness of the lounge by wiping up spills, clearing and cleaning tables, and removing trash.

  • Washes service equipment and returns it to the proper location.

  • Properly packages unused food and returns it to the appropriate storage area.

  • Cleans and maintains food service equipment such as automated coffee, soda and juice machines.

  • Anticipates and responds to guest needs proactively, including clearing table and refilling beverages.

  • Maintains overall visual appearance of the Lounge including tidiness of public spaces.

  • Supports concierges by cleaning up and serving drinks (including alcoholic beverages).

  • Other duties as assigned.

Job-Specific Experience, Education & Skills

Required

  • A minimum of 6 months of hospitality/guest service experience.

  • Exceedingly organized and efficient with the ability to multitask.

  • Ability to communicate effectively with guests regarding food offerings and basic Lounge information.

  • Must be able to work independently.

  • Display knowledge in and follow at all times, sanitation and sanitary food handling.

  • Able to work in a fast-paced environment.

  • Must be able to stand for long periods of time.

  • Must be able to lift up to 50lbs.

  • Must be able to bend, squat, stoop, reach and grasp.

  • Must be able to read, write and communicate in English.

  • Must be able to obtain State Food Handlers Certification and Alcohol Seller/Server Certification.

  • High school diploma or equivalent is required.

  • Minimum age of 21.

  • Must be authorized to work in the U.S.

Preferred

  • Motivated to achieve excellent Guest Service.

  • 1 Year hospitality/Guest Service experience.

  • Previous Airport Experience.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

PAY

This position pays $14.95 per hour + an annual market adjustment of $2,000 ($.96 per hour) for this position.

  • Medical, dental, and vision benefits

  • 401K retirement plan

  • Monthly and annual profit sharing program

  • Flight privileges!

START YOUR NEW JOURNEY NOW

Submit your application by 1/22/2020 11:59pm (Pacific Time). We'll be happy to see it.

EQUAL EMPLOYMENT OPPORTUNITY

Horizon Air and Alaska Airlines are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Horizon Air and Alaska Airlines will consider for employment qualified applicants with arrest and conviction records in accordance with applicable Federal, State, and local laws.

Horizon Air and Alaska Airlines participate in E-Verify, a service of the Department of Homeland Security (DHS) and Social Security Administration (SSA), where required.

Job ID 35862

Location New York, NY

FLSA Status Nonexempt

Full/Part Time Part-Time

Regular/Temporary Regular

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