Jobs at Alaska Airlines & Horizon Air

Job Information

Alaska Airlines Crew Planning Strategy Manager in Seattle, Washington


We're creating an airline people love. It begins with each Alaska Airlines employee, bringing unique strengths and energy to our work in the air and on the ground. Every day, we go beyond what's expected and reach for the remarkable, together.


Role Summary

The Crew Planning Strategy Manager is the subject matter expert in crew staffing analysis and forecasting at Alaska Airlines. This individual develops and implements long, medium, and short-term staffing and allocation plans for pilots and flight attendants, analyzes the operational reliability of crewmember schedules to provide staffing demand solutions, and increases reliability for the overall operation.

Scope & Complexity

As an individual contributor, this role exercises considerable latitude and initiative to define optimal staffing strategy for both the Alaska Airlines Inflight and Flight Operations divisions.

Key Duties

  • Ensures optimal staffing through highly-technical pairing performance analysis for both Boeing and Airbus fleets.

  • Influences across the company and several levels up to develop and implement strategic staffing solutions to improve productivity and operational reliability.

  • Forecasts supply and demand for crews, including leaves, absences, attrition, training demand, bidding behavior, and schedule demand.

  • Partners with Training and Scheduling to ensure proper training capacity is achieved.

  • Communicates with Network and Schedule Planning to appropriately staff crews and optimize the schedule to maximize crew productivity and operational reliability.

  • Sets line averages, flex months, vacation allocation, analyzes basing studies, and anticipates bidding behavior impacting staffing in conjunction with the crew planning department.

  • Understands and forecasts reserve demand in collaboration with Crew Scheduling.

  • Allocates reserves efficiently to cover the operation while being conscious of soft time impact.

  • Utilizes a variety of statistical and analytic methods to generate data models.

  • Develops new tools to forecast staffing needs.

  • Creates tools, dashboards, or reports to support crew planning departments.

  • Validates and improves existing assumptions and processes.

  • Analyzes historical crew schedule performance to identify ways of improving productivity and operational reliability.

Job-Specific Experience, Education & Skills


  • 7 years of analysis and forecasting experience.

  • A Bachelor of Arts or a Bachelor of Science degree, with a focus in quantitative discipline, or an additional two years of training/experience in lieu of this degree.

  • Strong Excel experience, including pivot tables, graphs, and functions.

  • Knowledge of productivity drivers, data mining, trending, and analysis.

  • Experience using database querying or business intelligence tools such as SQL Server, SSRS, PowerBI, Alteryx, or Tableau.


  • 3 years of staffing and productivity experience.

  • Experience in R, SAS, Python, or a programming language.

  • A graduate degree with a focus in quantitative discipline.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.


Horizon Air and Alaska Airlines are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Horizon Air and Alaska Airlines will consider for employment qualified applicants with arrest and conviction records in accordance with applicable Federal, State, and local laws.

Horizon Air and Alaska Airlines participate in E-Verify, a service of the Department of Homeland Security (DHS) and Social Security Administration (SSA), where required.

Job ID 35452

Location Seattle, WA

FLSA Status Exempt

Full/Part Time

Regular/Temporary Regular