Jobs at Alaska Airlines & Horizon Air

Job Information

Alaska Airlines Principal Technical Program Manager in Seattle, Washington

Company Alaska Airlines

The Team

It should come as no surprise that Alaska Airlines is recognized as one of Seattle’s most desirable companies for engineers and technology professionals. Our technology teams are regularly disrupting the way our guests experience air travel. We are innovators and creators, striving to continually improve our award-winning technology in ways that make travel as simple, enjoyable and seamless as possible. We are not content to rest on our successes. We take pride in the fact that our ideas have become the norm across the industry, and we are always thinking about what's next!

Role Summary

The Principal Technical Program Manager is the lead subject matter expert in driving cross-cutting initiatives across e-commerce. This individual contributor role will exercise considerable judgement to define long-term strategy in ways to standardize, ensure execution is efficient and consistent, and set accountability by tracking progress, resolving dependencies, evaluating risks and communicating status to upper management and project stakeholders.

Key Duties

  • As lead subject matter expert, this role is accountable to lead multiple complex and technically critical programs within e-commerce, across divisions and companywide initiatives in collaboration with the enterprise project management office.

  • Exercise considerable latitude and initiative to solve complex technical issues and find solutions for program problems as they arise; responsible for consolidating solutions into an executive summary, detail status, and communicate to various stakeholders.

  • Acts as an expert communicator: Tailor the message and detail to the audience and use of multiple communication mediums to distribute information.

  • Make decisions on appropriate trade-offs to optimize time-to-delivery, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and cross departmental product teams.

  • Leverage advanced knowledge to maintain intimate knowledge of systems and identify unnecessary complexity or unmet dependencies.

  • Leverage and identify opportunities for agile efficiency and scale and define vision with the organization’s leadership

  • Clarifies cross-functional problems and identifies options and solutions by breaking down complex issues or processes into component parts.

  • Manage complex program timelines, decisions, risks, issues, actions and budget.

Job-Specific Experience, Education & Skills


  • A minimum of 7 years in project/product/technical program management.

  • Bachelor's degree in computer science, information technology, technical program management or closely related field, or an additional two years of experience/training in lieu of degree.

  • Proven Program management and technical project management capabilities.

  • Proven ability to lead & guide technology teams in complex environments.


  • 7 years’ experience as a program manager in an agile software development environment including Scrum, Kanban and Lean processes

  • 7 years’ hands-on experience addressing all elements of scope, schedule, budget, risk evaluation, issue resolution, quality, integration, staffing, and communications on software engineering projects

  • Advanced knowledge of program management principles, practices, and tools

  • Advanced skills in leading agile groups, must be able to facilitate release planning and cross functional planning for multiple product teams

  • Deep understanding of business requirements as defined by epics, features, user stories & releases.

  • Ability to work closely with product managers and product owners to synchronize the release of features through multiple product backlogs.

  • Demonstrated ability to stay calm under pressure and be comfortable with ambiguity

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

COVID-19 Vaccination Requirement

Where permitted by applicable law, new hires must have received the COVID-19 vaccine. The Company will provide reasonable accommodations to qualified employees with disabilities or for a sincerely held religious belief.

Total Rewards

  • Competitive total rewards package

  • Medical, dental and vision benefits

  • 401k match program

  • Monthly incentive pay plan

  • Annual incentive pay plan

  • Generous paid time off

  • Travel privileges on Alaska Airlines & Horizon Air

FLSA Status Exempt
Employment Type Full-Time
Regular/Temporary Regular
Apply by 7:00 PM Pacific Time on 11/12/2021
Location Seattle
Equal Employment Opportunity Alaska Airlines and Horizon Air are proud to be an Equal Employment Opportunity and Affirmative Action employer that is committed to diversity, equity, and inclusion.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, protected veteran or disabled status, genetic information (including family medical history) or other legally protected characteristics. Qualified applicants with criminal histories will also be considered for employment, consistent with applicable federal, state, and local law.
People of color, women, LGBTQIA+, immigrants, veterans and persons with disabilities are encouraged to apply.
We are an E-Verify ® employer, where required by law.
L: #LI-BV1 Note: any salary range estimates not listed under Starting Rate in the job posting are provided solely by LinkedIn and are not official and have not been verified by Alaska Airlines or Horizon Air.
Job Locations USA-WA-Seattle
Requisition ID 2021-6579
Category Software & Technology