Jobs at Alaska Airlines & Horizon Air

Job Information

Alaska Airlines Senior Product Manager, Commercial in Seattle, Washington

Company Alaska Airlines

The Team

This team is in charge of managing product strategy at Alaska Airlines and Horizon Air. This team manages product strategy based on customer, competitive, and P(L) analysis, and will drive the P(L) and long-term strategic roadmap for assigned revenue products (first class, premium class, main cabin, saver, several first party ancillaries, and the credit card program).

Role Summary

The Senior Product Manager is a subject matter expert in managing product strategy at Alaska Airlines and Horizon Air. As an individual contributor, this role manages product strategy based on customer, competitive, and P(L) analysis, and will drive the P(L) and long-term strategic roadmap for assigned revenue products (first class, premium class, main cabin, saver, several first party ancillaries, and the credit card program). Additionally, this role will identify, coordinate, and optimize prioritization of enhancements and changes to assigned revenue products to deliver outcomes aligned with our strategy.

Key Duties

  • As a subject matter expert for managing assigned revenue products, leads the product guild and manages the entire product line life cycle within a cross functional organization, from strategic planning to tactical activities and execution.

  • Actively monitors revenue product performance across key factors: customer segment, channel, travel purpose, marketing carrier, form of payment, hub/region, and any other relevant lens by product.

  • Understands revenue product drivers, business capabilities, customer behavior, and data well enough to serve as the economic focal for assigned products.

  • Owns the first line of analytics for the product via self-service and assumption-based modeling.

  • Predicts, monitors, and reacts to the competitive environment and technology trends for assigned revenue products.

  • Defines creative, high quality, simple product roadmaps based on team strategy to advise key stakeholders throughout the company, including senior executives.

  • Develops executive level product and policy recommendations based on data to drive Alaska to an industry leading revenue product position.

  • Project manages all enterprise projects related to assigned products.

Job-Specific Experience, Education & Skills

Required

  • 4 years of experience in product management, program management or product ownership

  • 2 years of experience with data, modeling, and analytics.

  • Bachelor’s degree with a focus in analytics, product management, economics or related, or an additional two years of training/experience in lieu of this degree.

  • Proficiency with product management methodologies (including user research and product discovery).

  • Ability to self-serve data via SQL and/or Alteryx. Comfortable working with large and complex datasets.

  • Excellent written and verbal communication skills with diverse audiences, including both technical and non-technical customers, colleagues, and executives.

  • Ability to facilitate user group meetings with stakeholders and drive agenda for a common solution.

  • High school diploma or equivalent is required.

  • Must be authorized to work in the U.S.

Preferred

  • Prior airline industry experience

  • Experience managing vendor relationships

  • Demonstrated ability to interact with all levels of management cross-divisionally.

  • Demonstrated ability to manage multiple projects with increased complexity.

  • Demonstrated ability to manage conflict.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Total Rewards

  • Competitive total rewards package

  • Medical, dental and vision benefits

  • 401k match program

  • Monthly incentive pay plan

  • Annual incentive pay plan

  • Generous paid time off

  • Travel privileges on Alaska Airlines & Horizon Air

FLSA Status Exempt
Employment Type Full-Time
Regular/Temporary Regular
Equal Employment Opportunity Horizon Air and Alaska Airlines are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
We will consider for employment qualified applicants with arrest and conviction records in accordance with applicable Federal, State, and local laws.
We participate in E-Verify, a service of the Department of Homeland Security (DHS) and Social Security Administration (SSA), where required.
Job Locations USA-WA-Seattle
Requisition ID 2020-4757
Category Corporate & Operations

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