Alaska Airlines Software Engineering Manager, in Seattle, Washington


Director, Software Engineering


Alaska Airlines is one of the most respected names in aviation and flies throughout its namesake state and the Lower 48, as well as to Hawaii, Canada, Mexico and Costa Rica. Our roots date to 1932 and are symbolized by the Alaska Native painted on the tails of our aircraft. Guided by what we call the "Alaska Spirit", we pride ourselves on providing a lifeline to remote communities while delivering renowned service to everyone we fly. This commitment has brought us national and international recognition. We've been honored with a variety of awards by readers of Travel + Leisure, Conde Nast Traveler, USA Today and others. Alaska, with Virgin America, is the premier airline for people on the West Coast, and together with its sister carrier Horizon Air, flies to more than 115 destinations. The two airlines are subsidiaries of Alaska Air Group Inc. (NYSE:ALK) with annual revenues exceeding $7 billion.


Role Summary Alaska Airlines is seeking a leader to be responsible for a software delivery team supporting our $2.5 billion, multi-channel e-commerce business. This position leads the full-stack engineering team responsible for our Sitecore implementation and various core portions of our site such as the homepage, or header-footer. The successful candidate will lead multiple delivery teams staffed with software engineers. This leader will partner closely with scrum masters, product owners, and product managers to deliver high quality software that achieves business value.

Scope & Complexity This position supports software and information technology management activities for Alaska Airlines

Key Duties Leads a High Performing Team

  • Owns the `delivery ecosystem' and is responsible for building and supporting a high performance agile culture.

  • Leads a complete delivery team of software engineers to continually enhance and improve the products under their umbrella.

  • Attracts, retains, and cultivates a high performing software development organization.

  • Paints a compelling vision that motivates team members to achieve excellent results.

  • Inspires and empowers the team to collaborate and continually improve their skills and practices.

Delivers Great Software

  • Coaches and mentors delivery team members using agile practices focused on early and continuous delivery of valuable software.

  • Creates and implements strategies to reduce the time it takes to deliver increments of software, including improving continuous integration and continuous delivery.

  • Ensures the team sustains the quality of their software by using practices such as test-driven development, unit testing, mob programming, and continuous deployment.

  • Drives the team to maintain effective processes to ensure high service availability.

Partners Closely with Business Stakeholders

  • Builds a strong, collaborative partnership with stakeholders to deliver software that achieves business objectives.

  • Creates transparency into the delivery team's release plans, progress, and impediments.

  • Contributes ideas to the business roadmap based on awareness of relevant industry trends.

  • Negotiates to ensure technology priorities are pragmatically considered alongside business objectives.

Be a Technology Visionary

  • Working with our Enterprise Architect, sets a technology vision and enlists the team to build a roadmap to achieve said vision.

  • Maintains awareness of emerging technology trends, tools, and frameworks and pragmatically introduces them when they can improve the team's productivity.

  • Collaborates with peer engineering managers within e-commerce to align technology vision and share successes.

Job-Specific Skills Required

  • A minimum of 7 years of software engineering experience.

  • A minimum of 5 years building and supporting high-traffic, transactional, n-tier web sites

  • A minimum of 2 years of management/leadership experience, leading and mentoring a team of software engineers that build customer-facing, high-scale, custom applications.

  • A minimum of 2 years utilizing and supporting a high-scale CMS such as Sitecore or Adobe Experience Manager

  • Proven experience selecting and managing relationships with external vendors to deliver and support technology solutions.

  • Expertise using agile methodologies (e.g. Scrum) to plan and deliver increments of functionality.

  • Expertise coaching teams to adopt Extreme Programming (XP) practices such as TDD, unit testing, and pair programming.

  • Strong verbal and written communication skills, including ability to clearly communicate information technology concepts to executive level management in non-IT terms.

  • Demonstrated experience with technical project management, planning, and effectively meeting deadlines.

  • High school diploma or equivalent.

  • Minimum age of 18.

  • Must be authorized to work in the U.S.


  • A Bachelor of Arts or a Bachelor of Science degree, with a focus in engineering, computer science, math, physics, or a related discipline.

  • Airline or travel industry experience.

Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.


The location for this position is in Seattle, Washington


For eligible employees, our company offers a unique total rewards package that few companies can match, including insurance coverage for medical, dental and vision care, 401(k) retirement savings plans, monthly and annual incentive bonus plans, time off and a generous employee travel program. Our values reflect who we are at work and in our communities: Own Safety, Do the Right Thing, Be Kind-Hearted, Deliver Performance, and Be Remarkable. Alaska Airlines also fosters a diverse and inclusive culture and is an Equal Opportunity Employer.


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Alaska Airlines and Horizon Air do not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law.

Alaska Airlines y Horizon Air no toleran discriminacion o acoso en base a raza, color, credo, religion, origen nacional, estatus migratorio de residencia o ciudadania, edad, sexo, orientacion sexual, identidad de genero o expresion, estado civil, discapacidad, estado veterano protegido, informacion genetica o cualquier otra base protegida por la legislacion aplicable. Empleados o aspirantes que indaguen, discutan o revelen su compensacion o la remuneracion de otros empleados o aspirantes tambien estan protegidos por ley.

Job ID: 32557

Location: Seattle, WA

Full/Part Time: Full-Time

Regular/Temporary: Regular