Jobs at Alaska Airlines & Horizon Air

Job Information

Horizon Air Ground Service Agent in Portland, Oregon

Company Horizon Air

The Team

Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.

Role Summary

The Ground Service Agent works in a fast-paced environment performing activities related to working on the airport ramp and keeping flights running smoothly and safely.

Key Duties

  • Load and offload luggage and cargo, transporting to various airport locations.

  • Distribute all paperwork to flight crews including fuel slips, load plans, cargo manifests and flight releases.

  • Marshals and pushes back aircraft.

  • Prepares weight and balance forms and ensures load integrity by inputting accurate commodity codes and weights into a data entry system.

  • Service aircraft as necessary to include lavatory, potable water, aircraft grooming, deicing and security searches.

  • Operates and/or drives multiple types of equipment, such as belt-loaders, tugs, air-start units, bag carts, lavatory carts and deice trucks.

  • Execute aircraft tow operations if required.

  • Performs other duties as assigned.

Job-Specific Experience, Education & Skills

Required

  • Strong written and verbal communication skills.

  • Ability to juggle multiple tasks in a fast-paced environment.

  • Valid driver's license.

  • Ability to consistently lift 50 pounds.

  • Must be able to stand for long periods of time.

  • Must be able to bend, stoop, squat, reach and grasp.

  • Ability to perform basic mathematics.

  • Ability to work a flexible schedule including nights, weekends and holidays.

  • Ability to participate in paid training that may require overnight travel.  

  • Ability to obtain USPS Mail Handling Certification.

  • Ability to obtain airport security clearance.

  • Ability to communicate in English.

  • High school diploma or equivalent.

  • Minimum age of 18.

  • Must be authorized to work in the U.S.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Additional Details

  • Effective Hourly Rate: $21.98 for full-time employees working 2080 hours per year (this rate includes your hourly wage plus the value of our benefits: bonuses, 401k, PTO, Medical/Dental/Vision, etc.)

  • Please note that your paycheck will reflect the hourly rate listed below

  • Effective Hourly Rate: $27.04 for part-time employees working 1040 hours per year (this rate includes your hourly wage plus the value of our benefits: bonuses, 401k, PTO, Medical/Dental/Vision, etc.)

  • Please note that your paycheck will reflect the hourly rate listed below

Starting Rate

USD $14.00/Hr.

Total Rewards

  • Medical, dental and vision benefits

  • 401k program with a company match up to 6%

  • Monthly incentive pay plan up to $150 per month

  • Annual incentive pay plan with a target 5% payout of annual earnings

  • Generous paid time off

  • Unlimited standby travel benefits on Alaska Airlines & Horizon Air

FLSA Status Non-Exempt
Employment Type Full-Time
Regular/Temporary Regular
Location Portland, OR - Airport
Equal Employment Opportunity Alaska Airlines and Horizon Air are proud to be an Equal Employment Opportunity and Affirmative Action employer that is committed to diversity, equity, and inclusion.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, protected veteran or disabled status, genetic information (including family medical history) or other legally protected characteristics. Qualified applicants with criminal histories will also be considered for employment, consistent with applicable federal, state, and local law.
People of color, women, LGBTQIA+, immigrants, veterans and persons with disabilities are encouraged to apply.
We are an E-Verify ® employer, where required by law.
Job Locations USA-OR-Portland
Requisition ID 2021-6016
Category Airports & Warehouse

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