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Alaska Airlines Commercial Analytics Team Lead - Research & Development in Seattle, Washington


We're creating an airline people love. It begins with each Alaska Airlines employee, bringing unique strengths and energy to our work in the air and on the ground. Every day, we go beyond what's expected and reach for the remarkable, together.


Role Summary

The Commercial Analytics Team Lead - Research and Development is a subject matter expert in advanced modeling and/or forecasting at Alaska Airlines and Horizon Air. This role works on exciting projects that push the business forward, creates reporting and analysis, and maintains existing processes.

As a Commercial Analytics Team Lead, you should be a highly technical analyst who is motivated in leading people, projects, and ideas. You will manage your own complex projects with executive visibility, while developing team members through mentorship and training. You will work with the manager side by side, prioritizing the team's work as well as helping translate business questions into methodical action plans. You will be responsible for managing stakeholder relationships and ongoing project meetings, thinking critically about solving business problems and suggesting ideas for improvement.

Scope & Complexity

As an individual contributor, this lead role exercises considerable judgment to make decisions to tackle complex data analysis problems and projects. This role builds models and forecasts that enable the analytics team to create data driven solutions to business problems while supporting the development of others within the organization, both helping to develop the team and also supporting increased performance in stakeholder groups.

Key Duties

  • Promotes a high performance culture by motivating team members through mentoring and training.

  • Track projects to completion and assist newer analysts to ensure team success.

  • Own development and performance of company-wide models and forecasts, including the company's revenue forecast and customer segmentation model.

  • Lead regular meetings and project timelines to improve data-driven decision making processes, business optimizations, and predictions across the company.

  • Proactively identify opportunities to improve forecasts, models, and measurements methods in strategic and planning processes throughout the company.

  • Develop a deep understanding of the commercial airlines business to recommend ideas and solutions to give stakeholders what they need to be successful.

  • Define and develop KPIs, forecasts, and metrics to guide the business's strategic initiatives.

  • Develop strong collaborative working relationships across various workgroups (business, operational, technical).

  • Design and create tools, processes, and analyzes that assist the team and stakeholders in executing and measuring strategies on a recurring and adhoc basis.

  • Break down complex problems, create plans, and meet targets.

  • Communicate findings, develop solutions and provide deep insight to stakeholders in a concise and effective manner.

  • Adhere to a high standard of precision and quality control, ensure that reports and analyses are timely as well as accurate.

  • Maintain knowledge of all available data sources used in forecasting, modeling, and measurement of company initiatives (e-Comm, customer, flight etc.)

Job-Specific Skills, Exoerience & Education


  • 4 years of experience in advanced modeling, statistics, and optimization techniques including the use of said techniques with very large quantities of data to solve real-world business problems.

  • Bachelor's degree in business, math, economics, engineering or other fields of a technical nature.

  • Demonstrated success with peer leadership without direct reports through training and development of analysts or improving existing processes.

  • Experience managing ambiguous problems and converting into actionable timelines / plans through other teams.

  • Experience managing multiple projects through standard process.

  • Ability to work independently and proactively with business partners with minimal direction.

  • Excellent communication skills, including experience presenting to other groups and explaining complex ideas in an understandable manner to management.

  • Experience with open-ended and highly leveraged technical projects with hard deadlines.

  • Experience using software or tools on large sets of data to model and analyze complex problems.

  • Tableau (or other similar data visualization software) experience.

  • Experience in utilizing PowerPoint to present complex ideas to non-technical audiences.

  • SQL experience manipulating large data sets.

  • Advanced proficiency with Microsoft Office applications (including Excel, Word, PowerPoint) to organize aggregated data and to present complex ideas to non-technical audiences.


  • Master's degree in business, math, economics, engineering or other fields of a technical nature.

  • 1+ years airline industry experience.

  • Experience leading a team of analysts.

  • Experience working cross-functionally across various business groups.

  • Experience in airline revenue management, pricing, customer analytics, and/or demand modeling.

  • Experience using object oriented languages to process and perform statistics and/or optimization on large quantities of data.

  • 1 year of airline industry experience.

  • Experience with Alteryx.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.


Horizon Air and Alaska Airlines are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Horizon Air and Alaska Airlines will consider for employment qualified applicants with arrest and conviction records in accordance with applicable Federal, State, and local laws.

Horizon Air and Alaska Airlines participate in E-Verify, a service of the Department of Homeland Security (DHS) and Social Security Administration (SSA), where required.

Job ID 35197

Location Seattle, WA

FLSA Status Exempt

Full/Part Time Full-Time

Regular/Temporary Regular